HCL Technologies features enterprises 3 categories of an built-in portfolio of merchandise and services: One more crucial doc when giving a managed IT support will be the company-degree settlement (SLA), which identifies what services the supplier will furnish and how prosperous delivery of services are going to be measured. [3] https://www.pennysaverusa.com/services/business-services/computer-it-services/other/mcg-managed-resources_i15490985