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The best Side of AI

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AI can even review a customer conversation and have an understanding of the customer’s sentiment and intent. This allows the bot to identify optimistic, unfavorable, and neutral language so it could possibly route tickets to an agent accurately if a handoff is essential and cut down escalations due to sentiment https://americanjainidentity.domains.uflib.ufl.edu/education/blog/learn-about-tidio-and-using-ai-customer-service-for-your-business

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